The Department is delivering elevated interactions through integrated, user-friendly tools, with the flexibility to meet Iowans' changing needs.
The Iowa Department of Revenue and other state agencies are modernizing technology and processes to better serve Iowans. The end result of this multi-year effort provided taxpayers, businesses, and third party professionals with tailored portals to fit their needs. Explore our GovConnectIowa Portals to view the available portals.
Program News
- eLAPS Retiring on October 22, 2025 – Transitioning to GovConnectIowa – October 7, 2025
- Iowa Department of Revenue Continues Modernization Efforts - March 27, 2025
- Iowa Department of Revenue Announces Enhanced Online Services - November 12, 2024
- Important Changes for Iowa Tax Filers - October 26, 2023
Program Overview
The Department is modernizing its technology and processes to better serve Iowans. The Modernization Program is a multi-year effort to create and provide an integrated system designed using the following principles:
| Customer Centric Services and processes built around the needs of Agency constituencies, that create efficiencies and provide an improved experience |
|---|---|
| Self Service Tools and resources that enable taxpayers to be more self-sufficient, being better able to perform more transactions and activities without assistance |
| Collaboration Enhanced information sharing capabilities, both internal and external to the Agency, facilitating better collaboration |
| User Friendly Services designed for specific user groups – taxpayers, Agency Staff, and other constituents – that are more user friendly |
| Data & Analytics Improved business intelligence and data analytics capabilities through the reduction of data silos, consolidation of business critical information, and improved data management practices |
| Secure Ensure and continue to enhance the security of data and privacy through advanced cyber and information security resources |
