At the Iowa Department of Revenue, we continually seek ways to maximize our resources to provide our core services and perform our core functions efficiently. We focus our policy resources on topics and information with broad interest to provide guidance that can resolve common, yet complex, questions. 

Policy Guidance Requests

If you have questions or feedback on a tax, alcohol, or lottery topic that needs further clarity or explanation, please submit a request for guidance using the link below. The Department reviews policy guidance requests on a periodic basis to determine the topics most in need of additional guidance to the general public. This guidance could come in the form of rulemaking, online publications, forms and instructions, communication blasts, or any combination of these. The Department may not respond directly to every policy guidance request. The Department does not give individualized advice and generally does not make fact-specific determinations outside of the Declaratory Order process. Any oral or written opinion rendered to members of the public by Department personnel not pursuant to a Petition for Declaratory Order is not binding upon the Department, and the Department could take a contrary position in the future. 

IMPORTANT NOTE: Do not use this link if you need immediate assistance from the Department, including questions about your account or a billing or other correspondence you received. Contact the Department for more information about how to receive assistance.